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Welcome to Operata's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
  • Origin Energy
  • Salesforce
  • ServiceNow
  • 3M
  • Barclays
  • Pfizer
  • Coinbase
  • Wellmark
  • Sammons Financial Group Companies
  • BlueScope
  • Centene
  • Fletcher Building
  • NatWest
  • Adobe
  • Boral
  • American Fidelity
  • Kensington Mortgages
  • SaskEnergy
  • Commonwealth Financial Network
  • Expedia
  • Shelter Insurance Companies

Documents

REPORTSSOC 2 Report

Infrastructure

We take great care to work with best-in-class infrastructure providers that provide secure computing and storage. We are happy to provide more details about our infrastructure upon request.

Subprocessors

Knowledge Base (FAQ)
  • Is customer data encrypted at rest and in transit?
  • What data does Operata collect? Does Operata record calls or capture call audio?
  • Where is customer data hosted and processed? What is your data residency?
  • How quickly will Operata notify us of a security incident or personal data breach?
  • Is our data used to train AI models? Which AI or LLM providers does Operata use?
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